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Please do not come to the surgery unless you have an appointment. All appointments will be over the phone in the first instance. Any queries please email us on or telephone us on 01636 704225. There is a secure post box on the gate if you need to leave any paperwork or prescription orders. Please ensure any paperwork/emails have your full name and address on it.


*If you have a cough and/or high temperature  - please self-isolate at home for seven days. You can self-certify for this period, you do not need a sick note (see our News Feed re Med3).
Call 111 or go to if you need help to manage your symptoms. 
***Please stay at home until you have received advice***
If you receive a letter telling you to stay at home for 12 weeks:
Use to register for support if you have no family/friends to help with daily tasks
The letter that you receive can be used to prove to employers that they cannot work outside home

Recognising Heart Attacks, Strokes and Heart Failure during the Coronavirus pandemic and beyond

Guidance on sick notes

Download the NHS app - for more information go to or email your prescription order to also tell us which pharmacy you would like us to send your prescription to)

We will still provide routine vaccinations for babies and children

Advice for parents during Coronavirus

Useful links while stuck at home, we understand it is a stressful time.    

The Grief Line:

The Grief Line has been set up to support those who have been bereaved and are in need of support. This may be emotional support (not counselling or trauma work, but more of a listening ear at times of need), as well as practical help; food deliveries, medication collection etc. We will also be welcoming calls from frontline staff who are struggling and need support.

Call the helpline 0800 111 4451


Do you really need to see a GP? 

We'd like to share a link to an excellent website for health promotion and information for pregnant women, parents and children 0-18, including common problems eg constipation, anxiety and long term conditions eg diabetes, epilepsy.

It was created out of our area but all of the advice is NHS approved.

If you think need an urgent appointment - please first consider whether you need an appointment at all!  Consult the NHS Choices website and do consult your pharmacy who can often advise you how best to manage common self limiting conditions.  The Pharmacy First Service will enable you to receive free over the counter medications for minor conditions if you normally receive free prescriptions.

Please don't expect that a GP is the professional best placed to help you with your health problem. 

You may be aware that we have a clinical pharmacist in our practice team - Reena

Barnby Gate Surgery is embracing a forward-thinking national movement to include a clinical pharmacist in our GP practice.

The pharmacist offers patient appointments for medicines reviews and other medicines-related support, including discussing side effects. The pharmacists can also help patients with their medicines following a stay in hospital or with their long-term conditions such as diabetes or asthma and may prescribe medicines where appropriate.  You can also ask to speak with them on the phone if you have a problem relating to a medication.

The community chemists (Evans, Boots, Whistlers, Lloyds etc) can help you with all sorts of minor ailments and the treatment will still be free if you do not pay for prescriptions.

The surgery now has 2 Advanced Nurse Practitioners -Rebecca Bentley and Haley Read  

The ANPs see all patients who request an urgent appointment (except very young children and pregnant women), this frees up some routine GP appointments as we won't need to have a GP dealing with all urgent problems.  They are able to prescribe and refer for investigations and hospital care in the same way that a doctor can.


Did you know you can book an Extended GP Access appointment?

Lombard Medical Centre and Collingham Medical Centre are working in partnership to offer additional evening GP appointments as well as Saturday morning appointments. These appointments are available to all residents who are registered with a GP Practice in Newark. 

Evening appointments are available on Mondays at Collingham and Tuesday to Friday at Lombard Medical Centre from 6:30pm-8:00pm.   

Saturday morning appointments will be available on a rota basis. Sunday and Bank Holiday appointments are available in Mansfield currently click link for further information.

Please note that these appointments are for non-emergencies and are pre-bookable only.

For further information please contact our reception staff or alternatively click here


Self-referral for Physiotherapy 

You can now refer yourself to physiotherapy - no need to see your GP.

 Physiotherapy self-referral form

Antibiotics Awareness 

Access this patient information leaflet “Treating your infection” which gives advice for patients on management of self-limiting infections instead of a prescription. 


Online Appointments and online prescription ordering

Download the NHS app - for more information go to

Patient online Services are available through the NHS app

This practice offers patients facilities to request online access to their medical record (coded information only). This information will include diagnoses, vaccinations, blood results but not any free-text information at this time. Please download the NHS app from

Nottinghamshire Police has adopted the Herbert Protocola system to help in the search for people living with Dementia related illnesses.  

It involves filling in a form which can be found on our website

Families and carers are encouraged to complete it as thoroughly as possible and include vital details such as places of interest or significance, daily routines, medications required and a recent photograph.

Once filled in, print it off and keep it somewhere which is easily accessible, safe and memorable and in the event that someone goes missing, the form can then easily be handed to the police. Give copies to family, friends and neighbours.

The police will only ask for the form if the person is reported missing. 

The Herbert Protocol initiative is named after George Herbert, a war veteran of the Normandy landings, who lived with dementia.

Named accountable GP

All patients now have a named accountable GP who will take lead responsibility for the co-ordination of services included within the contract. You can request a specific GP if you wish. Please contact the surgery if you have any queries or need to confirm who your GP is.


(Site updated 20/05/2020)
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website