Ordering Repeat Prescriptions
You can order a repeat prescription in the following ways:
- Online through the website.
- By visiting the practice and bringing your request slip from your last prescription. Please put it in our post box on the gate.
Please only order medication which is on your repeat list. For other items which have been prescribed as a one-off, you will need to contact the practice.
We aim to process repeat prescriptions within 3 working days.
Please contact a local pharmacy and ask them to collect your prescriptions for you on a regular basis.
If you supply a stamped addressed envelope we will be happy to post your repeat prescription to you. Please note that we do not deal with repeat prescription requests over the telephone.
The practice has a repeat medications policy, which states that we will process all requests for repeat prescriptions and provide a prescription within 72 working hours, unless unless you have forgotten to order on time and your request falls within a certain narrow range of emergency situations shown below.
The following are regarded as emergency situations:
- Patients requiring medicines at the end of life and anticipatory medicines
- Patients with heart failure – these include most ‘water tablets’
- Medicines for epilepsy
- Ventolin / salbutamol – not preventer inhalers
- Anticoagulants such as warfarin and rivaroxaban
- Oral steroid tablets
Please note that if your review of medicines is overdue only 14 days worth of medication may be issued until a review appointment is made.
Oral contraceptives are not an emergency medication and so ensure these are ordered in a timely manner so not to miss any days. If you find you may miss a day, please contact the surgery.
Any medication not on the above list is not deemed to be medically urgent so will be processed within the usual 3 working days.
Please remember to request your medications in a timely manner to avoid missed treatment.
Thank you for your understanding.
Electronic Prescription Service
The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place your choose to get your medicines or appliances from.
What does this mean for you?
- If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.
- You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
- You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.
Is this service right for you?
Yes, if you have a stable condition and you:
- Don’t want to go to your GP practice every time to collect your repeat prescription.
- Collect your medicines from the same place most of the time or use a prescription collection service now.
It may not be if you:
- Don’t get prescriptions very often.
- Pick up your medicines from different places.
How can you use EPS?
You need to choose a place for your GP practice to electronically send your prescription to. This is called nomination. You can choose:
- A pharmacy.
- A dispensing appliance contractor (if you use one).
- Your dispensing GP practice (if you are eligible).
If you would like to register for this service, please complete our online Register for Electronic Prescription Service form or ask any pharmacy or dispensing appliance contractor that offers EPS or your GP practice to add your nomination for you. You don’t need a computer to do this.
View the cost of prescriptions on the NHS website.
You can also find out if you are entitled to free prescriptions.