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Urgent Requests

 

The Practice has a repeat medications policy, which states that we will process all requests for repeat prescriptions and provide a prescription within 72 working hours, unless your request falls within a certain narrow range of emergency drugs shown below.

 

The following are regarded as emergency drugs:

  •      Patients requiring medicines at the end of life and anticipatory medicines.
  •      Patients with heart failure – these include most “ water tablets “
  •      Insulins
  •      Medicines for epilepsy
  •      Ventolin / salbutamol – NOT preventer inhalers
  •      Anticoagulants such as warfarin and rivaroxaban
  •      Oral steroid tablets

 

Please note that if your review of medicines is overdue only 14 days worth of medication may be issued until a review appointment is made.

 

Oral contraceptives are not an emergency medication and so ensure these are ordered in a timely manner so not to miss any days. If you find you may miss a day, please contact the surgery.

 

Any medication not on the above list is not deemed to be medically urgent so will be processed within the usual 72 working hours.

 

Please remember to request your medications in a timely manner to avoid missed treatment.

 

Thank you for your understanding.

 

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